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Solution

Guest Telephony & VoIP

Hotel telephony done properly — guest-room phones, reception and back-office extensions and SIP trunking, designed, installed and run as one managed service.

Get a quote What's included
◇ SIP trunking◇ IP-PBX or cloud◇ DECT & IP handsets◇ PMS integration◇ Wake-up & voicemail◇ 24/7 monitored
Why it matters

The room phone still matters — the moment a guest needs it.

Telephony is the system a guest reaches for when something is wrong — a call to reception, room service, or help at 2am. It also carries wake-up calls, emergency calling and the call accounting your PMS bills against. Run on ageing analog lines or a black-box PBX nobody documented, it fails quietly; designed properly, it just works and ties into everything else you run.

One system, every extensionGuest rooms, reception, restaurant and back office on a single, coherent platform — not a patchwork of lines.
Tied to your PMSRoom status, wake-up calls, voicemail and call billing flow straight to Opera, Protel and others — no double entry.
Resilient and monitoredCloud or on-prem PBX with SIP failover, watched 24/7 — because a dead switchboard is a guest-safety problem, not just an inconvenience.
What's included

Designed, built and run — end to end.

SIP trunk design & number porting

Keep your numbers; move to clean, cost-effective SIP.

IP-PBX — cloud or on-prem

3CX, FreePBX or hosted — the right fit for your size and IT.

Guest-room handsets

DECT or IP phones specified for hospitality and brand standard.

Reception & operator console

Fast call handling, transfers and presence for the front desk.

PMS integration

Wake-ups, room status, minibar posting and call billing tied to the booking.

Emergency & safety calling

Location-aware emergency calls and alerting, configured to local rules.

Voicemail & messaging

Per-room and staff voicemail, with email delivery where wanted.

24/7 monitoring

Trunks, registrations and the PBX watched continuously — we see outages first.

How it works

From survey to switch-on — and beyond.

01
Survey

We map your lines, numbers, PBX and PMS on-site.

02
Design

A vendor-neutral plan and a clear, fixed quote.

03
Install

Ported and cut over around your guests, with no lost calls.

04
Monitor

Proactive 24/7 monitoring and a real number to call.

The details

Specs, plainly.

ProtocolSIP / VoIP
PBXCloud or on-prem · 3CX · FreePBX
HandsetsDECT · IP · hospitality-grade
PMS integrationOpera · Protel · wake-up · billing
FeaturesVoicemail · call accounting · emergency calling
Monitoring24/7 · trunk & registration alerts
Pairs well with

Part of one connected property.

Managed Wi-Fi

Hotel-grade wireless that just works — designed, installed and monitored as a managed service, not handed over and forgotten.

See more →In-room TV & Casting

Hospitality IPTV with live TV, on-demand and Netflix-style casting — so guests reach for the remote and feel at home, with no QR codes and no PINs.

See more →TV & Signal Distribution

The RF and IPTV head-end that feeds every room — satellite, terrestrial and 4K, designed, installed and run as one reliable system.

See more →
Questions

What hoteliers ask.

Do we keep our existing phone numbers?

Yes. We port your numbers to SIP so you keep them — usually at a lower line cost than legacy ISDN or analog trunks.

Can it integrate with our PMS?

Yes. Wake-up calls, room status, voicemail and call billing connect to Opera, Protel and other systems, so the front desk and the bill stay in sync.

Cloud PBX or on-premise?

Either — we're vendor-neutral. We size it to your property, your IT and your appetite for on-site hardware, and tell you honestly which fits.

Get a quote

Planning a new build, a refurb, or fixing what you have?

Tell us about the property and we'll come back with a clear, fixed-scope proposal.

Get a quote