Too many vendors
Wi-Fi from one supplier, the TVs from another, the phone system from a third. No single person can see — or fix — the whole picture.
Aurorean designs, installs and runs the Wi-Fi, in-room TV, casting and telephony that shape the guest experience — one accountable partner, from the first survey to 24/7 support.
Most hotels stitch their guest technology together from three to five separate vendors. It works — until it doesn't, and then the guest is the one who notices.
Wi-Fi from one supplier, the TVs from another, the phone system from a third. No single person can see — or fix — the whole picture.
When a guest can't cast Netflix to the room TV, every vendor points at the others. The front desk is left holding the complaint.
A system fails at the worst possible moment — and with separate vendors, no one is clearly on the hook to fix it.
Aurorean is the single point of accountability for everything guests touch — designed, installed and operated as one system. The person who designs your network is the person you call when you need it. No hand-offs, no finger-pointing.
The full stack of in-building guest technology, specified for hospitality and built to brand standard.
High-density, hotel-grade wireless with a branded portal, dual-ISP failover and per-room control.
See more →Hospitality IPTV with live TV, on-demand and Netflix-style casting — no QR codes, no PINs.
See more →RF/IPTV head-end and distribution — satellite, DVB and 4K to every room, reliably.
See more →Guest-room phones, reception and back-office extensions and SIP trunking — designed, installed and run, with PMS integration for wake-up and billing.
See more →Whether it's a new build, a refurbishment or a rescue of a setup that's failing, the work starts and ends with us.
A clear-eyed look at coverage, dead zones, capacity and security — what works, what doesn't, and what it'll take.
See more →A vendor-neutral plan: topology, access-point placement, a full bill of materials and brand-standard compliance.
See more →Project-managed from survey to switch-on, scheduled around your opening date and your guests.
See more →Proactive monitoring and a real person to call. We don't disappear after handover.
See more →On-site, we map the building and the brief.
A fixed-scope plan and a transparent quote.
Built cleanly, around your schedule.
Tested, documented, handed over.
Monitored and supported, 24/7.
The same screens that delight guests can quietly work for you — turning a cost centre into a service, and sometimes a revenue line.
The person who designs your system is the person who answers the phone. No hand-offs.
Hotels ask far more of a network than an office ever does. Everything is specified for guests, occupancy and brand standards.
We don't vanish after handover. We operate, monitor and support what we install.
We choose the right kit for the property — not the kit we happen to be tied to.
A real phone number, answered by someone who knows your site. Reliability you can call.
Resort-ready and on the ground — including the remote properties where reliability matters most.
We script provisioning, configuration and health checks with our own Python tooling — so rollouts are consistent and repeatable, and your network is reproducible instead of hand-built and fragile.
Every engagement is handed over with runbooks and as-built documentation — single-line diagrams, IP plans, device inventory and procedures — so your property is auditable and anyone competent can run it.
Usually, yes. Part of the audit is figuring out what's worth keeping and what's holding you back — we're vendor-neutral, so the recommendation is honest.
We can. We'll assess where things stand, document it, and pick up the parts that need an owner.
Yes — remote and island properties are exactly where single-partner accountability and proactive monitoring earn their keep.
Proactive monitoring, remote fixes where possible, and a real person to reach when it isn't. Clear response commitments, in writing.
A short conversation is the fastest way to a clear, fixed-scope proposal. No call centres — you'll talk to the person who'll do the work.